Privacy Policy
Madadgar Recovery Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our roadside assistance and vehicle recovery services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information to provide fast, reliable roadside assistance and to improve our services.
Information You Provide Directly
When you contact us, request assistance, or communicate with us, we may collect:
- Full name
- Phone number
- Email address (if provided)
- Vehicle details (make, model, registration number)
- Location information for service dispatch
- Description of your issue or assistance required
- Any additional information you voluntarily provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the website
- Referring website
How We Use Your Information
We use your information for legitimate business purposes, including:
Dispatching roadside recovery and assistance services
Responding to inquiries and customer support requests
Verifying service requests
Improving website functionality and user experience
Maintaining internal records
Preventing fraud and misuse
Complying with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Location Data
Because our services involve roadside assistance and towing, we may collect or request your real-time location to:
Identify your exact breakdown location
Dispatch the nearest available recovery vehicle
Provide faster emergency assistance
Location data is used strictly for service fulfillment.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Enhance browsing experience
Analyze website traffic
Remember user preferences
You may disable cookies in your browser settings; however, some website features may not function properly.
Sharing of Information
We may share your information only when necessary:
With our recovery drivers and service partners to complete your request
With hosting providers or technical service providers who support our website
If required by law, court order, or legal process
To protect our legal rights or prevent fraudulent activity
All third parties are expected to handle data responsibly and securely.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
Unauthorized access
Data loss
Misuse
Alteration or disclosure
While we take strong precautions, no method of internet transmission is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
After this period, data is securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Object to certain uses of your data
Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If such information is identified, we will take steps to delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Information
Madadgar Recovery Service